Privacy Policy – NoorCom App

Privacy Policy – NoorCom App

Last Updated: November 18th 2025
Effective Date: November 18th 2025

1. Introduction

Welcome to NoorCom App . NoorCom operates an aggregator platform connecting clients (“Clients”) with independent service providers (“Providers”) offering photography, makeup, hair styling, and nail art services.

Role Clarification: NoorCom acts solely as an agent facilitating bookings and payments between Clients and Providers. NoorCom does not own, manage, or directly provide these services and is not a principal in the service agreements.

We are committed to protecting your privacy in accordance with the Saudi Personal Data Protection Law (PDPL) and applicable Kingdom regulations.

2. Personal Data We Collect

  • Identification: Name, phone number, email, and national ID.
  • Account Data: Username, password, preferences.
  • Service Data: Booking details, Provider selection, transaction history.
  • Payment Data: Processed securely through third-party gateways.
  • Technical Data: Device type, IP, app usage analytics.
  • Location Data: Used (with consent) to match nearby Providers.

3. How We Use Data

  • To facilitate bookings and communication between Clients and Providers.
  • To verify identity and process payments.
  • To provide customer support and improve services.
  • To comply with Saudi legal and regulatory requirements.

4. Sharing of Data

  • With Providers: To fulfill bookings.
  • With Payment Partners: For secure transactions.
  • With Authorities: As required by Saudi law.
  • With Technical Vendors: For hosting and analytics under confidentiality terms.

NoorCom does not sell your personal data.

5. Your Rights (PDPL)

You have the right to access, correct, delete, or request a copy of your personal data, and to withdraw consent where applicable. To exercise these rights, contact us at d.rashed@noorcom.com.

6. Data Protection

We implement technical and organizational measures to protect your personal data against unauthorized access, disclosure, or loss.

7. Cross-Border Data Transfers

Data is stored primarily in Saudi Arabia. Any transfer abroad will comply with PDPL and approved safeguards.

8. Cookies

We use cookies and similar technologies to enhance your experience and analyze usage. You can manage them via your browser settings.

9. Contact Us

NoorCom
Email: contactus@noorcom.com

Phone: 8002440277